On each product page you can find a size guide with details of each item's measurements.
We try to restock some of the popular items so please let us know if you have your eyes on something by signing up for a notification on the product page.
Kerta has an in-house design team who work very hard to create unique and statement pieces for our customers! Unfortunately, we do not offer any alterations or amendments to our existing designs.
Abayas and clothes cannot be returned and may only be exchanged with a gift card for the same amount within 3 days of receiving the order. Jewellery, sale items and gift cards cannot be returned or exchanged.
1. Create a return request here (if you are making the request after the allowed timeframe you will not be able to request a return)
2. Enter your email address and order number
3. Follow the instructions and select the items you wish to return
4. You will get a confirmation email with the shipping guidelines once the return request is approved
Of course! Please create your exchange request here and make sure to click exchange on the first page. Please select the new piece you would like to exchange your item with within the timeframe set out in our policy!
We ship to your doorstep anywhere in the world!
If you are based in Saudi Arabia, your order should be with you within 1-5 working days.
If you are based anywhere else in the world, your order should be with you within 15 days.
Please note sometimes there are delays which are outside of our control but rest assured that we will do our absolute best to ensure you receive your items as soon as possible!
Shipping costs are calculated automatically at the checkout page when both the destination and delivery service are selected.
You'll receive a shipping confirmation email from our warehouse once your order is on its way; simply click on your tracking link on this email to view the up to date tracking.